DIALOGUE AT A TRAVEL AGENCY

Agent:         Hello Sir good morning.
Customer:   Hi, good morning.
Agent:         Sit dow please.
Customer::   I would like to book a holiday
Agen:          Where would you like?
Customer:   A hot place please.
Agent:         Good, I have this brochure witch tree ofert. Mallorca, Tenerife or Marbella.
Customer:    I prefer Mallorca thanks
Agent:          Do you prefer a package holiday?
Customer:    Yes
Agent:         When would you like to travel. What day do you to depart and returned?
Customer:     In de nex month
Agent:          How long will you be staying?
Customer:     Two week. fortnight
Agent:           Who is travelling, how many peoples are traveling.
Customer:     Two adult and two childrens
Agent:           Could you tell me how old the child is? What time of day would you like to fly? I will see availavility. What king of room would you like? doble, twing, in suite. there are one adjoining room with balcony  room service, size bed , minibar, with splendid view over the river.
Customer      Well
Agent:             I will check what there are available. Yes  is posible to booking, In this hotel there are many facilities, swimming pool, safety  box, restaurant, caffee-bar, laundry housekeeping, bell-boy, concierge, beach, .
Agent:            The child has a discount of 15 % The offert including the flight, hotel and excursion and the airport transfer, shuttle.
Agent:           What meat plan do you prefer, full board you pay for the room and three meals, half board you pay for the room and breaksfast and one mell diner or lunch, or only room and breaksfast?
Customer:     OK you can to do the reservation.
Agent:           The book is made,  The price per nigch is 250 & , VAT including, The children ar a reduction   15% .
Agent:         How would you like to pay?
Customer:  By credit card thanks,
Agent:         Could you give me your credit card
Customer:    Here your are
Agent:          I will fill this form with your information.  Could I have your name please?
Agent:          Could you spell your surname please
Agent:          I swipe de card,  I have finished booking the packet, the reference number is.....
Agent:           here is your voucher., have a good destination.

VISIT ARROUND HOTEL ESCUELA

Good morning - afternoon. everyone. Welcome to Hotel Escuela.

My name is Mario and I' ll be your guide for visit arround.

In H.E. you can study Formatic Cycles on Tourism and Catering.

The Bilding was built in 1,970 an in 1,990 it became a school with 67 rooms 6 conference rooms a restaurant and bar.

In the ground floor you can see on the right the front desk,  on the left a lounge and four lounge Guadarrama, Jarama, Henares and Guadalix.
On back are TV lounge and some computers and salon Manzanares with capacity for two hundred peoples.
On the firs and second floor there are single, double and adjoining room and two suits.
In the basement there is coffe-bar for breakfast and restaurant, there are two kitchens where the student does their training too, we will visit now.
H.E. is opened every day except at easter and Christmas holidays, and from 15 of july to the first day of september.
This center has a travel agency too, wuere the students has practics of a travel agencies.
They can help you with bouchures and book your holidays..
Thank for your visit.

INTRODUCING MYSELF

My name is above.
I'm studiyng English at Hotel Escuela

My garden's cabbage

I don't pass cycle is for that I have to coming every day at class